Terms & Conditions

Making a Purchase :
Your web browser must have javascript enabled to use the order process. No contract of sale will be made between you and Artincolors.com until full payment has been received for the goods ordered. Once shipment has been made, ownership of the goods will be transferred to you the customer.

It is your responsibility to ensure that all information given to Artincolors.com is correct and that any changes are to be notified to us through our online form as soon as possible.

Artincolors.com currently only accepts payment via PayPal. You may pay using a credit card even if you do not have an account at PayPal.

All credit or debit card information supplied must be your own. Any fraudulent transaction of any kind, however made, will be investigated by the associated banks and will be prosecuted to the fullest extent of the law in the applicable country.

Availability and Special Offers :
Artincolors.com reserves the right to withdraw or change the terms of its service offerings at any time, but will make all reasonable efforts to honour any outstanding offers. Details of such changes will be published on this web site.

Artincolors.com reserves the right to refuse to supply any individual or company. We may require your name and address to be verified before we despatch the item ordered.

Cancellation :
You may cancel your order at any time prior to your order being shipped. We accept cancellations by notifying us through the online enquiry form with the subject heading 'Cancel Order.' Please ensure that you quote your name, address and PayPal Transaction ID.

Shipping & Handling :
Paintings not on canvas are supplied without wooden frames. Although paintings may be displayed on this website in picture frames, these are not supplied. Paintings on paper are carefully rolled and shipped in a sturdy document tube. Paintings on canvas are shipped in a sturdy box.

Insurance :
The cost of basic insurance to cover loss during transit is provided by us. If you wish to take additional insurance against loss or damage you should advise us at the time of order by using the special instructions part of the delivery form.

Delivery Schedule :
Orders are normally despatched within 7 working days. Delivery is by Economy Mail which to some destinations could take up to 21 days. Delays in the postal systems can increase the delivery time so this cannot be guaranteed.

If an order has not been received please contact us using our online form. We would ask you to wait up to 28 days before contacting us, since it is possible for your order to be delayed by your country customs authority. To this extent, we can not be held responsible or liable for any delays in delivery.

Force Majeure :
If Artincolors.com is unable to provide a service for any reason beyond its reasonable control (including without limitation acts of God, war, riot, strikes, power failure or governmental action). Such failure shall not constitute a breach of these Terms and Conditions or any contract entered freely into with any customer to supply the services offered on this site.

Customs Duties :
Customs policies vary widely from country to country. We have no control over these policies and cannot predict how they may be applied. All customs charges and taxes must be borne by the customer. You should contact your local customs office for further information about such charges that may be applied to your delivered goods.

Artincolors.com can accept no responsibility for goods seized by the relevant Customs or Government authorities, however slight the chances of that may be.

Credit Card Security :
All credit card transactions comply with current security requirements using the latest encryption and Secure Socket Layer (SSL) technology for transmission to and from PayPals secure web servers. Artincolors.com do not receive or store your credit card details.

Guarantee :
All paintings supplied are guaranteed 100% originals hand-painted by the artist. Each painting is personally signed by the artist Luzette Villareal and there are no duplicates.

Complaints :
If you have a complaint about Artincolors.com or dispute about the service please contact us through our online form or the address supplied.

Disclaimer :
Artincolors.com makes no representations or warranties about the accuracy, completeness or suitability for any purpose of the information and related graphics published on this site. All such information and related graphics are provided, and accepted by the customer, on an "as is" basis without warranty of any kind, stated or implied.

We will do our best to correct any errors and omissions regarding this site as quickly as possible, after being notified of them. You can use the online contact form to notify us of any error or omissions.

Rights Reserved :
Artincolors.com reserves the right to change all stated information and specifications, including listed price and release date, products and services without notice.

Privacy :
Artincolors.com does not disclose customer information to third parties or mailing lists and does not sell, rent or loan your information for any other purpose than to provide you a service.

Artincolors.com automatically receives and records information on web server logs, in common with all other websites about visitors to the website. We do not use advertising cookies (adware) or cookies that attempt to track your browser activity across other websites.

We have no access to your credit card details and they are not supplied to us by the payment processor under any circumstances.

Any email communication contains an unsubscribe link that enables you to automatically remove yourself from my mailing list at anytime. We also operate a double opt-in policy which means you will be sent an email requesting that you confirm your request before you can be registered with us.

Returns Policy :
You may return unwanted goods within 7 days of receipt, provided the goods have not been used and are still in the same original condition as when despatched to you.

Upon receipt and confirmation that the returned goods have been received in the original condition we will refund any monies due less shipping costs and an administration charge of $10. The customer is responsible for any return shipping charges.

Prices and donations on the site are quoted in US Dollars, (USD).

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